FAQs


How is Get Your Pet a better way to find a pet?

The other adoption sites show you pets uploaded from shelters and rescues. The shelters are so busy handling the animals they take in that they often can’t find the time to delete from the website the animals that have already been adopted or euthanized. It’s totally understandable. But it’s also a terrible feeling to have your heart set on a dog or cat pet and then find out they can’t be yours. Adopters using Get Your Pet benefit from the confidence gained in viewing up-to-date pet profiles, meeting potential pets in a non-shelter environment and speaking with their actual Guardians. You also have the added security of a pet examination from a Get Your Pet participating veterinarian before adopting, at no extra charge.

Why should I look for a pet on getyourpet.com before I visit a shelter or rescue?

Every pet adopted through Get Your Pet is almost surely a pet that will otherwise end up in a shelter. With Get Your Pet, dogs and cats can go directly from one good home to another, without ever entering a shelter or rescue situation. Not only does Get Your Pet spare pets the stress, exposure to illness, and potential of being euthanized, but you’ll be helping shelters and rescue groups, too, by reducing the number of pets which now cost them precious resources. If everyone used Get Your Pet, we could keep 2.5 million pets out of shelters each year. How great would that be?!

Can I search for a pet without paying a fee?

Browsing the profiles of dogs and cats on getyourpet.com is free to all. Exchanging messages and meeting up with pet Guardians are also free for members of the Get Your Pet Community. For details, see What Does it Cost?

I am looking for a certain breed. What do I do?

Pets’ breeds are shown on the search results pages as well as on the pet details page of each pet’s profile listed. Currently, you can filter by location, species, age, gender, compatibility with children or other pets, size, coat length and energy level. Eventually, we expect to expand our search criteria to include breed, also.

Is the pet I see on Get Your Pet still adoptable?

Our goal is to ensure that the status of pets profiled is always current. In general, availability is updated every day. If we can’t verify a pet is still available in a maximum of four days, the listing is made inactive.

How often is Get Your Pet updated with new pets?

New profiles are published every day, within hours of being created.

Can I save my pet searches?

Yes! You can save your searches and return to them whenever you like.

Do I really need to add a profile photo? / Why should I add a profile photo?

People feel more comfortable messaging with someone they can visualize. Also, they’ll feel more secure knowing what you look like so they will be able to recognize you at any meet-up that is arranged.

How can I add my veterinarian to Get Your Pet’s list?

From your dashboard, select Add Adopter Profile or Update Adopter Profile. There is a question there asking, “Do you have a primary veterinarian?” Enter your vet’s information and we’ll invite them to join our Get Your Pet participating veterinarian list.

Does contacting a Guardian put the pet on hold?

It does not. There may be other potential Adopters in contact with the Guardian. The pet remains available to all Adopters until a transfer of ownership/adoption occurs.

Do I need to be approved to adopt a pet?

You must fill out an Adopter profile and join the Get Your Pet Community. By doing so, you agree to our Terms and Conditions, which require you to be 18 years of age (or legal age in your state, whichever is greater) and prepared to handle a pet’s feeding, care, and medical needs. Our complete Terms can be found here.

I’ve found a pet I’m interested in. Now what?

Wonderful news! You’re ready to begin exchanging messages. Select Connect… on the pet profile page or select New Message on your dashboard. Then follow the instructions to join the Get Your Pet online Community and begin messaging with the Guardian of the pet you’re interested in.

How long will it take to hear back from a Guardian?

There is no fixed amount of time, but, remember, Guardians are very motivated by their circumstances to find a new, caring home for their pet quickly.

How do I meet a pet I see on Get Your Pet?

When you are interested in meeting a pet profiled on Get Your Pet, simply select Connect… and join the Get Your Pet Community. Joining is free. Joining gives you free, unlimited ability to securely message with that pet’s (and any other pet’s) Guardian. That’s how you’ll get your questions answered. When you are ready, arrange an actual meet-up by selecting Let’s Meet.

If, after meeting, or at the meet-up itself, you go on to adopt, you will be charged an adoption fee ($99 for a dog, $49 for a cat,) after the Guardian transfers their pet to you. Get Your Pet’s fee is ½ to ⅓ of what a shelter or rescue usually charges. And a portion of the profits will go to benefit local shelters. For details on the adoption package, see What Does it Cost?

What if the Guardian is being unresponsive?

Choosing a new home for a pet is a difficult decision, so try to be patient. If a day or so passes without any correspondence, try messaging the Guardian one last time. If you don’t get a response, move on to meeting other potential candidates.

The Guardian who has the pet I want to adopt asked me to come to the family home. Should I go?

Most people will want to meet at a neutral location, like a local park. The choice is up to you. You might agree to go to the Guardian’s house, but bring along a friend. Use your judgment. It’s your call. Just be sure to let the Adopter know if you are bringing someone along.

What should I ask about at a meet-up?

We offer a list of helpful Tips for Adopters, including Tips for the Meet-Up and Questions to Ask a Guardian to help you get the full benefit from your meet-ups.

Can I bring my current pets to the meet-up with the Guardian and his/her pet?

Yes. In fact, we strongly encourage you bring all members of your family (both two-legged and four-legged) to the meet-up. Please make sure to inform the Guardian about who will be coming with you so they will be prepared. Also, be sure to read Introducing Dogs to One Another to safely introduce your dog(s) to your potential new dog.

What if I need more time to decide? Can I place a pet on hold?

You should take whatever time you need to make an important decision like adopting. However, there is no way to officially put a pet “on hold”. You can always ask the Guardian to give you some amount of time to make your decision, but remember, the Guardian is usually motivated by their circumstances to find their pet a caring, new home relatively quickly.

Will there be an adoption fee?

Yes, there is an adoption fee — $99 for a dog, $49 for a cat — which is ½ to ⅓ of what a shelter or rescue usually charges. And a portion of the profits will go to benefit local shelters. It is paid to Get Your Pet only after the Guardian transfers their pet to you. This fee entitles you to:

  • a legal adoption document;
  • a voucher for a pet exam by a participating Get Your Pet Vet;
  • a certificate for 30 days’ pet insurance from Trupanion (offer varies in California);
  • money-saving in-store coupons valuable for those who live near Pet Valu stores;
  • $40 off pet care services with Rover, the nation’s largest network of 5-star pet sitters and dog walkers (new Rover customers only);
  • re-list the pet on our site if the adoption doesn’t work out.

For details on the adoption package, see What does it cost?

How do I pay the adoption fee? Who do I pay?

The system will guide you to pay getyourpet.com online, never the Guardian.

First, be sure you have a meet-up that either you or the Guardian has initiated by selecting the orange “Let’s Meet” button and the other of you has accepted in the system.

On the day of the meet-up, the system will put a “Follow Up” button on your dashboards. Sign in and select it after the meet-up. If there’s no adoption, the system will reset.

If you take possession of the pet, the system will guide you through finalizing the adoption, paying getyourpet.com online, and receiving access to your legal adoption documentation and other benefits.

Can I decline an adoption after the Guardian and I have agreed to go through with the adoption on the Get Your Pet website?

You can decline an adoption up to the moment possession of the pet is transferred to you. At that moment, you become the pet’s new Guardian and are responsible for them. You do not have the right to return the pet to the Guardian from whom you adopted. (You may send a message to the Guardian to ask if they would be interested in taking back their pet, but be aware that their circumstances almost certainly won’t allow it and they are under no obligation to do so.) If, despite your best efforts, the adoption just isn’t working out, as the pet’s new, legal Guardian, you have the right to re-list the pet on our site for someone else to see and adopt.

How do I know the pet is healthy?

You can never be 100% sure of the health of an animal; not from a shelter or a pet store or anywhere else. But Get Your Pet does offer as part of its adoption package a participating veterinarian who will examine the pet at no extra charge and, depending on the veterinarian, may provide a free rabies vaccination, if needed.

What if the pet I want to adopt has a medical issue?

Both you and the Guardian want the pet to find the right home. So, if you haven’t yet adopted the pet and the dog or cat has a medical issue, you have a serious choice to make. If you have fallen in love with the pet and are truly prepared to deal with the problem, then go forward with the adoption. If you are not prepared for the added responsibility, let the Guardian know. If you are honest with yourself and the Guardian, you will make the best decision.

What happens if I adopt and the Guardian wasn’t being truthful about the pet?

Unfortunately, we can’t guarantee that everyone will be 100% honest. But unlike in a shelter adoption, you have the opportunity to directly question the pet’s Guardian, as well as to observe the pet in natural circumstances. We trust your good judgment. If, after the adoption, you feel you were mistaken, you can re-list the pet on our site.

How can I add my veterinarian to Get Your Pet’s list?

From your dashboard, select Add Adopter Profile or Update Adopter Profile. There is a question there asking, “Do you have a primary veterinarian?” Enter your vet’s information and we’ll invite them to join our Get Your Pet participating veterinarian list.

The vet I selected has not yet been processed. What do I do?

If you want to take advantage of the free examination that is part of our Adoption Package, you can select from any of the participating veterinarians in our Get Your Pet participating veterinarians list. Otherwise, you may be charged by the veterinarian you select for the examination and any other services performed. We attempt to confirm new veterinarians as soon as possible. When you are filling out the information on the Adopter Profile, it would be helpful if you would list your preferred veterinarian in response to the question, “Do you have a primary veterinarian?” This will give us time to try to add them to our list of participating veterinarians before you get to a decision point in the adoption process.

The vet I selected didn’t join Get Your Pet. What do I do?

We recommend using one of the participating Get Your Pet veterinarians. All of them provide a no-charge pet examination and many also offer a free rabies vaccination, if needed. Or, if you are determined to use a non-participating veterinarian, you always have the option of paying his or her fee to do the examination. You still can complete the legal adoption on getyourpet.com and receive the other benefits in the adoption package.

How do I get free insurance for my pet?

As part of the Adoption Package, you are entitled to a certificate for 30 days’ pet insurance from Trupanion (offer varies in California). To activate your insurance, do this:

  1. Go to your Dashboard.
  2. Select Details under Your Adoption Benefits.
  3. Follow the instructions.

You must activate the certificate within 24 hours after your pet examination.

How do I care for my new pet?

Give them lots of love and attention of course, and be sure to read Tips for Adopters, especially the sections on Questions to Ask a Guardian and Tips for Making your Home New-Pet Ready. Also, if you already have a resident dog, be sure to read Introducing Your New Dog Into a Home with Dogs.

What if my newly adopted pet isn’t working out?

As the pet’s new, legal Guardian, you have the right to re-list the pet on our site for someone else to see and adopt. You do not have the right to return the pet to the Guardian from whom you adopted. (You may send a message to the Guardian to ask if they would be interested in taking back their pet, but be aware that their circumstances almost certainly won’t allow it and they are under no obligation to do so.)

Why didn’t the Guardian select me to adopt?

We believe that the decision about where to rehome a pet is best made by the Guardian. Get Your Pet does not weigh in or make determinations on any particular pet’s adoption. Guardians and Adopters in the home-to-home matching process are in charge.